The whole “klout” thing is cool but also terrible. Like…I DON’T have thousands of followers, so now I have even less recourse with customer service? It makes sense as a business idea but it’s awful for consumers at large.
I absolutely agree. Also, I wish the simple fact that I called and spoke to them personally on the day the charge showed up would have been enough.
It is similar to what happened to me in college. I get migraines pretty severely, and lived on a quiet hall because of it. That dorm was attached to one of the campus cafs, and when the door to that entrance closed it would slam hard. My room was above the door. On evenings that I had a migraine and had taken medicine to try to feel better, the constant slamming of the door was torture. I called Residence Life, I talked to my RA, my DA, e-mailed the college president, talked to student representatives… never even got a response back. I complained to my dad, who called Res. Life, and it was fixed that day. This sort of thing happened a lot at our school. No action until the parent called — yet, we were adults and they were supposed to help us prepare for the outside world. Some people figured they thought since the parents foot the bill they had the louder voice, except in my case, my parents didn’t pay my way. It should have been handled no matter who was paying tuition, but it was even more frustrating to me because I paid for college.
And now I am rambling….